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Frequently Asked Questions

Do you ship outside of the US?
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We only ship to the US for the moment.

How much does shipping cost?
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Overland delivery costs for a standard order are based on the weight of parcel and zip code where such parcel will be delivered. Additional costs are associated with express shipping options made available on this Website. Shipping rates applicable to your purchase items will be detailed at checkout along with applicable taxes.

How does refunds work?
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We accept returns within 30 days of receiving it except for items on sale. However, please note that delivery and handling charges are not refundable. The product must be returned to us with a copy of your invoice, in its original condition and with the tags still attached. For more info, please see our refund policy.

Where do you ship from ?
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Our warehouse is located at 1864 Enterprise Parkway, Twinsburgh, 44087, Ohio, United States.

Where can I get in touch with customer support ?
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For any question, you can contact us by filling our contact form here.

Prices are shown in which currency ?
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Prices are shown in US dollars only.

What payment methods do you accept ?
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We accept the following forms of payment: Visa, Master Card, American Express, Google Pay, Apple Pay, Paypal etc.

Is my privacy and personal information secure on your site?
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Shopping on our website is safe and secure. You can consult our privacy policy here for more information.